Posted in Random thots..

Less is More


Its a greedy world out there. Unimaginable data being accumulated every second.

And so much information thrown at us – it’s like being drenched with a fire hose.

So like intelligent evolving creatures, we are slowly programming ourselves to consume and digest the tiniest nuggets of useful stuff.

Long winded stories are out. 140 character tweets are in.
Complex is no longer cool. Simplicity is the new sophistication. Less is More.

So does that bother you ? Well yes, it might. Because simple is so much more difficult to do!

You can no longer hide behind words. Or befuddle with ambiguity .
Simplicity demands clarity of thought , and that’s pretty tough to get without skill or practice.

Ok then buddy. What’s the ideal modus operandi ?

Well – one obvious answer is , you gotta be good at what you do.

And even when you are , stifle your instincts to unleash your infinite knowledge and enthusiasm on your audience.

Just answer the question or solve the problem at hand. Don’t try to do more.

As William Blake gently put it – “The road of excess leads to the palace of wisdom.” And we don’t want to be too wise too early, do we? 😛

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Posted in Random thots..

Idea #9: Never Regret


Do not regret anything that happens in your life. “Never look back unless you are planning to go that way”.

It is the past. Swallowed in the black hole of time. Get over it!.

And quite possibly whatever happened might be for the best. Perhaps it will bring out something good in the future. Perhaps it will make you see things in a different light. Perhaps it will help you live life to the fullest. Perhaps it will help you avoid the mistakes you made in the past. So…

Its OK if you were wrong. Some of the most brilliant things have happened in life when people made mistakes. And then, you couldn’t have been right all the time, could you ? ( unless you are Sheldon Cooper, of course! )

It is OK if you left some things to chance. After all, decision making is much more complex than a binary yes or no. And under the circumstances , if you made some decisions based on information you have at hand, and few others based on chance – you needn’t regret if the chance factor didn’t work out as desired. That’s why they call it chance, don’t they?!

It is OK to change your course mid flight. That’s why in flight navigation systems are there in place! That’s why corporations hold strategic planning exercises.. That’s why management consultants are paid such hefty salaries.

The point is – regret is a non productive emotion. It doesn’t give you any solutions , and can only spawn more non productive negative emotions like helplessness and despair. So if you replace regret with something positive like – Hmm…determination. motivation . experience… enlightenment.. 🙂 ,  you will have something much better to work with!

And now. if you think of it.. The more you analyse, the more you will realize the futility of it all..

“I see it all perfectly; there are two possible situations — one can either do this or that. My honest opinion and my friendly advice is this: do it or do not do it — you will regret both.” ! ― Søren Kierkegaard

Posted in Random thots..

A Small Lesson in Sales

 Lesson in Sales

To cut a long story short- I recently moved to another country with my family and had to sell off all the stuff at my house  before the move.

So I took nice pictures of everything and put up ads in the classifieds. And started getting flooded with  calls – “Is the Computer table still available?”, “Is the price negotiable?” etc etc..

And although this might seem a cumbersome task, which it was in the beginning, I slowly began to get fascinated by all of it. It was like my own tiny social experiment on C2C sales – selling stuff to people who would actually use it!

And with a well intention-ed scientific curiosity, I went haywire designing my experiment, bundling offers to see how people respond to different options. – “Coffee table free with King size bed”  vs “20% discount on king size bed if picked in next 12 hours”  I even had a pipeline for every item I was selling , trying to find some pattern in the madness!

Here are my observations  – some not-so-random findings from this totally random experiment.

People buy for their own reasons:  “So you’ve liked the sofa. Would you like to take the dining table also with it . I’ll give you 20% off on the bundled price on both” – I used this dialogue on many unsuspecting subjects. Well, they will smile politely, and go see whatever else  you offered them.. Engage in small talk.. Phone a friend.. Take an audience poll.. And then politely decline due to reasons entirely beyond their control- “Err, wish I had more space in my flat”.. “Oh no, I just bought a new dining table!”. Bottom line is – do what you may, people buy for their own reasons. You can’t change that!

Buyers always look for Trust:  Nobody will ever tell you on the face (hopefully!)  that -“You look real shady to me”. But before getting into any transaction , people will always want to know if they can trust you. So they ask questions like – how old is your Refrigerator, did you ever need to get any repairs done on it? And they will believe what you say. So although you might not have any papers to prove any of this- if they trust you then they will still go ahead and buy it from you. And the weird thing is – you really cannot define where this trust comes from. Perhaps it’s a gut feeling, perhaps it’s about your body language, or just a culture where people trust each other. But earning Trust is the foundation of any successful sale.

Bargaining is good for any Negotiation:  Everyone feels good after a bit of haggling. Don’t agree with me? Well.. On the last day of my social  experiment on selling stuff  (adding  an academic zing to it!), a guy turned up for my TV Table. He named half the price I had quoted. Since I was on a deadline to clear everything off,  I agreed immediately . And the expression on his face was that of extreme disappointment. He seemed so upset , as if he had been cheated!.. Which is why – if a negotiation happens and you easily agree to the other party’s terms, then they will always  feel that they didn’t  get a good enough deal.  Ergo,  unless it is grossly appropriate – haggle away! 

But then, generalizations are generalizations after all. Every sale is different, as Sales gurus might say – The deal is in the details!.